ECHA Helpdesk contact form

Please attach files related to your question.

You may attach a maximum of three files, such as log files, images in jpg or similar compressed formats, as well as any other information that will help the ECHA Helpdesk to better understand and investigate your question further.
Do not attach any confidential information, registration dossiers, etc.



Please provide us with your contact information and the topic of your question:

The ECHA Helpdesk provides advice to registrants/applicants on REACH, CLP and Biocides obligations, and support for IUCLID5, Chesar and REACH-IT, as well as assistance related to specific submissions. The ECHA Helpdesk needs specific information from you in order to properly assess your question. Select the topic of your question carefully and provide as much detailed information as possible

 ECHA support page
Title:  

First name:  

Last name:  

Email:  

Email verification:  

Telephone:  

Name of the company or organisation:  

Country:  

The company on which behalf you are asking this question is established:  

Topic of the question::  

Secondly, please provide us with the necessary information to answer to your question on the Chesar tool:

Subject of your question:  

Your role:  

Chesar version:  

Java version:  

Chesar installation:  

Operating system:  

Application server:  

Database management system:  

Internet browser:  

Browser version:  

Legal Entity UUID:  
Question:  
Secondly, please provide us with the necessary information to answer to your question on REACH, CLP or Biocides:

Some specific information is required from you in order to facilitate the ECHA Helpdesk to investigate your question. Please describe, as detailed as possible, your role and your situation with regards with your obligations under REACH, CLP or Biocides Regulations. With this precise background the ECHA Helpdesk will be able to setup the correct context and provide you with the most accurate and quick response.

Description of the organisation:  

Your role:  

Subject of your question:  

National helpdesk's answer:  

Question:  

Secondly, please provide us with the necessary information to answer to your technical IUCLID 5 question:

Subject of your question:  

Your role:  

IUCLID 5 version:  

IUCLID 5 installation:  

Operating system:  

Application server:  

Database management system:  

Legal Entity UUID:  

Question:  

Secondly, please provide us with the necessary information to answer to your technical question on REACH-IT:

Subject of your question:  

Your role:  

Is the account blocked:  

Internet browser:  

Operating system:  

Date and time of the problem:  

Submission type:  

Question:  

Secondly, please provide us with the necessary information to answer to your question about your submissions to ECHA:

Subject of your question:  

Your role:  

Submission type:  

Submission number:  

REACH-IT User ID:  

Problem area:  

Other reference number:  

Question:  

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Thank you!

Your question has been submitted to the ECHA Helpdesk. As soon as we have made a preliminary assessment, your question will be encoded in our enquiry management system. You will receive an acknowledgement of receipt, which includes the reference number. Please use this reference number if you need to contact us regarding your question.

Kind regards,
The ECHA Helpdesk



Your request has been submitted at 19/06/2013 03:27:24.

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