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- Request for a new password: you need to know the answer to your security question.
- Recover a forgotten password: you need to know the answer to your security question once you click on the verification link sent to your email address.
- Recover your username: if you know your email address associated to the account, a message will be delivered to that email address with all the usernames related to that email address.
The roles have been designed to allow you to administer the management of your ECHA Account and the level of access to REACH-IT, R4BP 3, ePIC, R4BP 3 and ECHA Cloud Services. Below are the roles linked to ECHA’s IT tools:
For account management
Legal Entity Manager: you can modify the legal entity data, contact data and user data.
Access to an ECHA application
- Manager: full access to the application selected (REACH-IT, R4BP 3, ePIC)
- Reader: read-only access to the application selected (REACH-IT, R4BP 3, ePIC)
- IUCLID SME Full Access: full access to the ECHA Cloud services
- IUCLID SME Read Only: read–only access to the ECHA Cloud services
You can assign a foreign user to your company to allow a user from a different company to work on behalf of your company. The foreign user must create an account in ECHA Accounts before you are able to include the primary LE UUID of the foreign user in your account. The foreign user will be able to work on your behalf in REACH-IT, R4BP 3, ePIC and ECHA Cloud Services as if they were users of your company.
If needed, you can disassociate the foreign user from the "Users" tab.
- Access REACH-IT, R4BP 3, ePIC or ECHA Cloud Services and select either the legal entity or username available on the top banner.
- Access directly the ECHA Accounts portal.
A user with a "Legal entity Manager" role can edit or remove the manager or reader role of another user. This will prevent the user from accessing to the relevant application. More information can be found in ECHA Accounts manual.
As mentioned in the ECHA Accounts Manual, the following rules must be applied, when changing/updating a password:
The password must have at least 8 characters and contain three of the following character types: uppercase letter [A to Z], lowercase letter [a to z], number [0-9] and non-alphabetical.
Please also note the following restrictions:
- The password must not contain parts of the username, first name or last name.
- The password cannot be the same as the previously used passwords.
- The password cannot be changed more than once a day.
In order to solve this issue, please:
- try to verify your email before using the OTP provided to you by ECHA. If the account is not verified, then you cannot proceed and change the password.
- contact the ECHA Helpdesk to re-check and reset your account, in case the e-mail verification fails.