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REACH 2018 registrants: get support through our online chat


During the last two weeks before the 31 May registration deadline, you can easily contact ECHA for help with your registration using a new live chat function.

Helsinki, 17 May 2018 – From Friday 18 May until Friday 8 June, ECHA staff will be on call to help you register your substance successfully under REACH.

To use the chat function:

  1. Access online chat
  2. Give your name and email address and click Join now. You will be able to get assistance and answers to your questions from our panellist ‘ECHA Support 2018’.

We aim to answer you on the spot. If more time is needed to consider and provide information, we will let you know. ECHA’s support chat is available on weekdays from 9:00 to 16:00 CEST (GMT +2). Exceptionally, on 31 May, the chat is open until midnight (CEST).

Updated 17.5.2018 at 15:59: Chat link changed and meeting code removed as unnecessary.

Updated 28.5.2018: Chat open until midnight (CEST) on 31 May and extended until 8 June.

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