Maintenance messages

We are doing our best to maintain our services for you at all times. However, to ensure that the services run properly, we are carrying out maintenance on some of our ICT applications and systems. Please accept our apologies for any inconvenience.

All times below refer to Helsinki time (EET, EEST / CET+1, CEST+1).

IT applications and systems

  • ECHA is aware of the problem when trying to login to HelpEX. As a workaround, please request a password reset via the contact form for National Authorities. A new password can be chosen at the next login after reset.


  • R4BP 3 will not be available on 28 May 2020 at 07:00 - 09:00 due to the deployment of the latest release version.

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