Need help who you need to contact?

ECHA and the national helpdesks work together to provide support to companies on matters related to REACH, CLP and Biocidal Products regulations. Consult the tables below to see who can best help you with your query.

REACH and CLP questions

For questions on REACH and CLP, in most cases, your first point of contact will be your national helpdesk. However, questions on certain topics may be sent directly to ECHA.

National helpdesks	ECHA
Regulatory and scientific questions from EU companies	Regulatory and scientific questions from non-EU companies from EU-companies contacting ECHA after having contacted their National Helpdesk first Process related questions Applications for authorisation SVHC identification CLH process Dossier evaluation IT tools and submissions Dissemination

BPR questions

For BPR, questions in the remit of national helpdesks will be accepted by ECHA, but depending on the nature of the information requested, you may be directed to contact your national authorities.

National helpdesks	ECHA
Active substance approval – dossier evaluation National authorisation Mutual recognition Simplified authorisation Same biocidal product authorisation Parallel trade Treated articles National laws Classification, labelling and packaging of biocidal products National fees Enforcement Scope questions – including Art 3(3) requests	Active substance approval – peer review Article 95 Review Programme Data sharing and inquiry Classification & Labelling of active substances Union authorisation Data dissemination Technical equivalence Chemical similarity check Annex I inclusion ECHA fees ECHA guidance ECHA website Submissions and IT tools

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